Franchisee Network Manager - Channel Sales – Franchise Operations

Posted: posted 24 days ago

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Job Description

Role : Franchisee Network Manager / Channel Sales – Franchise Operations

Exp : 5-10 years

Budget 15-18lpa

Location : Mumbai(Travel involved within city)

Role Overview:

The Franchisee Manager will be responsible for building, managing, and expanding the franchisee/dealer network to drive revenue growth, brand presence, and operational excellence. The role focuses on franchise onboarding, performance management, compliance, and relationship building, similar to organized retail and interior brands.

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Key Responsibilities:

Franchise Development & Expansion

• Identify, evaluate, and onboard new franchise partners in line with the company’s expansion strategy
• Conduct market feasibility studies and location assessments
• Lead franchise negotiations, agreements, and launch support

Franchise Operations & Performance

• Act as the primary point of contact for franchise partners
• Monitor franchise performance against sales targets, KPIs, and operational benchmarks
• Support franchisees in improving sales, customer experience, and store operations

Sales & Revenue Growth

• Drive primary and secondary sales through franchise outlets
• Implement sales initiatives, promotions, and campaigns to boost revenue
• Track monthly, quarterly, and annual sales performance

Brand & Compliance Management

• Ensure adherence to brand guidelines, visual merchandising standards, and SOPs
• Conduct regular audits and store visits to ensure compliance
• Coordinate with internal teams to maintain consistent brand experience

Training & Support

• Organize training programs for franchise staff on products, sales processes, and customer handling
• Provide ongoing guidance on store operations, inventory management, and best practices

Stakeholder Coordination

• Work closely with marketing, supply chain, finance, and operations teams
• Address franchise concerns, resolve escalations, and maintain long-term relationships

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Key Skills & Competencies:

• Strong understanding of franchise / dealer / channel sales models
• Excellent relationship management and negotiation skills
• Data-driven approach to sales and performance tracking
• Strong communication and presentation abilities
• Problem-solving and conflict resolution skills

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Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field
• MBA preferred

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Experience:

• 5–10 years of experience in franchise management, channel sales, retail expansion, or organized retail
• Prior experience in furniture, interiors, home improvement, or consumer durables is a strong advantage